Merger Information Center
First National Bank LI is now ConnectOne Bank
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Upcoming Enhancements
Service Interruptions
Actions to Take Prior to June 13
Frequently Asked Questions
Support
Communications Archive
First National Bank LI is now ConnectOne Bank
We have officially become ConnectOne Bank, a name that reflects our shared values and vision for growth and superior client experiences. Together, we’ll offer an expanded range of financial solutions and a broader footprint, while maintaining the personalized service you expect.
Upcoming Enhancements
Business
Comprehensive Commercial Solutions
With two exceptional teams coming together, we’ll be even better equipped to meet your commercial and industrial banking needs. By combining the best of both organizations, we’re creating more opportunities for you.
Commercial Lending Expertise
New Technology
ConnectOne for Business App
Manage your business on the go, when and how you want.
Personal / Small Business
Expanded Branch & ATM Network
Bank conveniently at any ConnectOne or First National Bank LI branch with expanded access to 60+ locations across New York, New Jersey, and South Florida.
AllPoint ATM Network
Expanded Branch Network
ConnectOne Personal Banking App
With our mobile app, you'll always have access to your account with just a few taps.
Service Interruptions
Business
June 12, 2025 | 9:00 PM
Bill Pay
Bill Pay will be unavailable as of 5:00 PM, Thursday, June 12. All scheduled payments through June 20 will be processed.
June 13, 2025 | 6:00 PM
Remote Deposit Capture (RDC) and Mobile Deposit
Remote Deposit Capture (RDC) and Mobile Deposit will be unavailable after 2:00 PM Friday, June 13 up until 7:00 AM on Monday, June 16.
June 14, 2025 | 8:00 PM
Business Online Banking Services
Federal Reserve Wire services, ACH, and Positive Pay issuances must be completed no later than 4:00 PM Friday, June 13. Online, mobile and telephone banking services, and Quicken/QuickBooks® integrations will be unavailable from 4:00 PM Friday, June 13, up until 7:00 AM on Monday, June 16.
June 16, 2025 | 11:00 AM
System Transition Complete
All Banking services resume. Login to ConnectOne Business Online Banking at ConnectOneBank.com.
To better support you during your transition to ConnectOne, we are extending our Client Connection Center hours from June 16 to June 29. During this period, our representatives will be available weekdays from 6:00 AM to 11:00 PM, and Saturdays from 8:00 AM to 5:00 PM.
Call us at 844-266-2548.
To better support you during your transition to ConnectOne, we are extending our Client Connection Center hours from June 16 to June 29. During this period, our representatives will be available weekdays from 6:00 AM to 11:00 PM, and Saturdays from 8:00 AM to 5:00 PM.
Call us at 844-266-2548.
Personal / Small Business
June 11, 2025 | 9:00 PM
TransferNow
TransferNow will be unavailable after 5PM on Wednesday, June 11.
June 12, 2025 | 9:00 PM
Bill Pay
Bill Pay will be unavailable as of 5:00 PM, Thursday, June 12. All scheduled payments through June 20 will be processed.
June 13, 2025 | 8:00 PM
Personal/ Small Business Online Banking Services
Online, mobile and telephone banking services, and Quicken/QuickBooks® integrations will be unavailable from 4:00 PM Friday, June 13, up until 7:00 AM on Monday, June 16. All Federal Reserve Wire services must be completed no later than 4:00 PM on June 13.
June 16, 2025 | 11:00 AM
System Transition Complete
Banking services resume. Login to Personal Online Banking at ConnectOneBank.com.
To better support you during your transition to ConnectOne, we are extending our hours from June 16 to June 29. During this period, our representatives will be available weekdays from 6:00 AM to 11:00 PM, and Saturdays from 8:00 AM to 5:00 PM.
Call us at 844-266-2548.
To better support you during your transition to ConnectOne, we are extending our hours from June 16 to June 29. During this period, our representatives will be available weekdays from 6:00 AM to 11:00 PM, and Saturdays from 8:00 AM to 5:00 PM.
Call us at 844-266-2548.
*Dates and times are subject to change.
Actions to Take Prior to June 13
Business Customers
• Utilize the preview period available until June 12 to setup your preferences, review your accounts, establish user entitlements, confirm or create templates, and more.
• Download account statements and any Quicken/QuickBooks history prior to 4PM on June 13, as they will not be available through ConnectOne's Business Online Banking.
• Review any scheduled or recurring transfers set past June 13. These will need to be reestablished in ConnectOne's Business Online Banking. (All ACH and Wire templates will be transferred over and Direct Deposits and Automatic Payments will continue uninterrupted unless you are notified otherwise.)
• Export any Remote Deposit Capture (RDC) reports needed before 4PM on Friday, June 13th. As a reminder, RDC deposits will not be available after 2:00 PM on Friday, June 13. Local banking representatives will contact Remote Deposit Capture (RDC) clients to schedule support to install new software on your current scanners.
• Download account statements and any Quicken/QuickBooks history prior to 4PM on June 13, as they will not be available through ConnectOne's Business Online Banking.
• Review any scheduled or recurring transfers set past June 13. These will need to be reestablished in ConnectOne's Business Online Banking. (All ACH and Wire templates will be transferred over and Direct Deposits and Automatic Payments will continue uninterrupted unless you are notified otherwise.)
• Export any Remote Deposit Capture (RDC) reports needed before 4PM on Friday, June 13th. As a reminder, RDC deposits will not be available after 2:00 PM on Friday, June 13. Local banking representatives will contact Remote Deposit Capture (RDC) clients to schedule support to install new software on your current scanners.
Personal / Small Business Customers
• Download account statements and any Quicken/QuickBooks history prior to 4PM on June 13, as they will not be available through ConnectOne's Personal Online Banking.
• Review any scheduled or recurring transfers or bill payments set past June 13. These will need to be reestablished in ConnectOne's Personal Online Banking. (All Direct Deposits and Automatic Payments will continue uninterrupted unless you are notified otherwise.)
• Review any scheduled or recurring transfers or bill payments set past June 13. These will need to be reestablished in ConnectOne's Personal Online Banking. (All Direct Deposits and Automatic Payments will continue uninterrupted unless you are notified otherwise.)
Frequently Asked Questions
Support
To better support you during your transition, we are extending our Client Connection Center hours from June 16 to June 29. Please contact your local Branch Representative with any questions, and experience the personalized service you know and expect.
Branch Support
Monday - Friday
8:30AM - 4:30PM
8:30AM - 4:30PM
Branch List
Client Connection Center
6/16 to 6/29
M-F • 6 AM to 11 PM
Saturday • 8 AM to 2 PM
844-266-2548
Call NowM-F • 6 AM to 11 PM
Saturday • 8 AM to 2 PM
844-266-2548